How can we help you?
Austria, Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus (South Cyprus only).
If you are outside the EU you will be required to pay customs charges as well as any associated import tax or duties levied within your local jurisdiction. You are responsible for paying additional duties and taxes to the carrier or customs office.
We advise all international clients from outside the EU to Contact us to find out what additional charges can be expected when your goods reach their destination. We understand that importation rules differ depending on your geographical location and we are happy to help.
Please note, we're unable to cancel orders which have already been shipped. Please refer to our Return Policy.
We also accept payments via Wire/Bank transfer and Crypto Currencies. Please note: Once your order is finalised, a detailed order confirmation form will immediately be made available to you with all bank details for the wire transfer, including Bank Account Number, Bank Name, Order Reference Number, SWIFT/BIC, and IBAN. This order confirmation will also contain a link to a detailed invoice.
The order payment status will show as 'AWAITING PAYMENT' until the funds clear in our account. As soon as the payment is received, an email notification will be sent to you automatically and your order status will change to 'PAID'. Shipment will then be arranged.
You will also notice that the URL at the top of the browser begins with 'https' instead of 'http'. This confirms that you are in a secure mode.
Our experts are trained to spot any indication that a watch might not be authentic and, when the information is available, we also cross-reference and verify ?? our watches against official brand records.
Please Contact us if you need precise delivery details for your order.
All other cases will need to be reviewed individually. Due to the registration process for some of the brands, which is required prior to shipment, we cannot always promise to be able to accept a return. We do however offer a buy-back service for those who may have changed their mind.
Once you accept the preliminary quote, we will provide a pre-paid, fully insured shipping label for you to send your watch to us. Upon receipt and inspection of your watch, we will present you with the final price. If our offer is to your satisfaction, we will process the payment to you within 72 hours.
Watches World accepts exchanges involving watches of greater, lesser, and equal value. The difference will be credited toward your purchase of greater value than the trade-in or forwarded in the form of payment accompanying a chosen watch of lesser value than the trade-in.
Preliminary exchange values can be conveyed via phone, WhatsApp and email contact, however, a more thorough process of authentication, and appraisal by Watches World's experts must be completed before the ultimate exchange value can be specified.
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